Here are some answers to support your most common questions.
Is there anything to download?
Nothing! Yes, you read correctly. We like to keep things simple at Belliata and that means you can stop looking for hair salon software free downloads. Our cloud based solution means you don’t have to worry about anything, as we look after all of the upgrades for you.
How do I get support?
We aim to provide you with the best free support to ensure you get the maximum benefit from Belliata Salon Software. We are available 7 days a week and aim to respond to you within 4 hours. If onboarding, live chat, email and YouTube videos to guide you through.
Can I cancel at anytime?
Yes you can downgrade and cancel our premium salon & spa software plans at any time. But don’t forget you can always have access to our free salon software if your salons circumstances change.
Can I use my smartphone, computer or tablet?
Yes. Our solution can be used on Windows, Apple and Android devices without any issues. All you need is an Internet connection and a web browser, such as Chrome or Safari. What can be more simple?
Is my data secure?
We use SSL (look for the padlock on the address bar of your browser) for our website, which is hosted by Amazon (the worlds largest online retailer) Web Services. . As we are based in Europe, we have the strongest data protection rules in the world and have to follow tight guidelines about customer data.
Do I own my data?
You own your customer data and we are working on allowing you to back up your data automatically with Google Drive or Dropbox, so you have extra reassurance. We realize that data is now an essential element to any business.
